Ongoing Support
Launching a website is the start, not the finish. Updates, security patches, content changes and performance tweaks all need attention over time. Tell us what your site needs looking after and we'll quote an upfront cost for it — one straightforward rate, no tiers to decode. Month-to-month — no long contracts, no cancellation fees.
When you'd choose it
- Your website is important to the business and downtime or drift is expensive.
- You would rather not think about updates, backups and security.
- You want an ongoing dev relationship, not a one-off build.
Who it's for
Anyone with an active website that needs looking after — whether we built it or not. We support WordPress, Shopify, Magento, Kentico and custom sites.
The honest version
Pros, cons and the trade-offs.
We'd rather you choose the right thing than the most expensive thing. Here's the straight version.
Why it's a good fit
- Month-to-month — cancel anytime, no lock-in.
- We support non-Breeze sites too (after a quick review).
- Small problems get caught before they become expensive ones.
Worth knowing
- Some legacy sites need a health check first — occasionally a rebuild is the better spend.
- Heavier feature work is quoted separately up front, at the same straightforward rate — you always know the cost before we start.
What's included
- Software & security updates — core, plugins and dependencies kept current and patched
- Backups & uptime monitoring — problems caught and recovered before they cost you
- Content changes — text, images, posts and page tweaks handled for you
- Performance & SEO checks — speed reviews and fixes so the site never drifts
- Development time — improvements, fixes and new features as your site needs them
- Direct advice — a developer you can actually ask, not a ticket queue
Questions
Ongoing Support — good to know
Do I really need ongoing support?
If your website is important to your business, yes. Regular updates, security patches and performance checks stop small problems becoming expensive ones.
How is support priced?
Simply — tell us what your site needs looking after and we quote an upfront cost for it, based on the time involved at one straightforward rate. No tiers, no bundles of things you won't use.
Can I cancel anytime?
Yes. Support is month-to-month — no long-term contracts and no cancellation fees.
Do you support sites you did not build?
In most cases, yes. We run a site review first to check it is in a maintainable state.
What counts as a minor content change?
Updating text, swapping an image, adding a blog post or adjusting a form field — anything under about 30 minutes.
Other services
Helpful reading
From our guides library — honest answers to the questions people usually have at this stage.
- Website hosting explained: what it is and what to choose
- Is your website secure? Common risks and how to fix them
- How to keep your WordPress website secure
Let's talk
Thinking about ongoing support?
Tell us where your project's at and we'll give you an honest recommendation — even if it's a different service, or none at all.